Shipping policy
Processing & Fulfillment
Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving payment. Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Estimates
We offer several shipping options to accommodate your needs:
• Standard Shipping (5-7 business days) – Calculated at checkout
Delivery times may vary depending on your location and carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Lost or Stolen Packages
PatchRx is not responsible for lost or stolen packages marked as delivered. If you experience any issues, please contact the shipping carrier or our customer support team for assistance.
Returns & Exchanges
If you need to return or exchange an item, please review our Return Policy or contact our support team within 30 days of receiving your order.
For any additional questions, reach out to our support team at support@patchrx.com.